Why You Should Choose Your Own Repairer – Not Just the Insurance “Approved” One

If you’ve recently been involved in an accident, you’ve probably already had a call from your insurance company telling you to use one of their “approved repairers.” It can sound like you don’t have a choice — but here’s the truth:

In the UK, you do have the legal right to choose your own body shop.

And doing so can make a huge difference to the quality of repairs, your convenience, and the overall experience.

At Krashtechnic we want drivers to be fully informed about their rights — so here’s what your insurer may not tell you…

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🚗 Why Insurance Companies Push Their Approved Repairers

Insurers have commercial contracts in place with their chosen repairers. These agreements often prioritise cost-cutting — not craftsmanship. That can mean:

• Cheaper, non-manufacturer parts

• Quicker turnaround over careful repairs

• Limited personal service

• Work being carried out by whoever is free, not necessarily the most experienced technician for your vehicle

That may be good for their bottom line, but not always ideal for the long-term condition of your car.

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🛠️ Your Car, Your Standards

When you choose your own independent repairer, you can expect:

✔ Genuine manufacturer-approved parts

✔ Repairs tailored to your vehicle’s make and model

✔ Technicians who specialise in bodywork

✔ A personal, customer-first service

✔ More control over the repair process

We work for you, not for an insurance contract.

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🏆 Quality Over Quotas

Approved repairers often face strict time and cost targets. If they run over budget, corners may be cut. At an independent body shop like ours:

• We take the time to restore your vehicle properly

• We prioritise safety and cosmetic finish

• We aim to maintain your car’s manufacturer warranty where possible

A rushed repair could affect your car’s value and even how it performs on the road.

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💬 You’re Not Obliged to Say Yes to the First Offer

Insurers sometimes try to pressure customers with lines like:

“Your claim will take longer if you don’t use our repairer.”

“We can’t guarantee the work if you go elsewhere.”

“You may have to pay extra if you don’t follow our advice.”

❌ These statements are often misleading.

Independent repairers provide full guarantees, and your claim should be processed exactly the same — because you have the right to choose. If there are any admin steps, we can deal with your insurer directly to keep things smooth.

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🙌 Support Your Local Specialists

Choosing a trusted local body shop means:

• Supporting local jobs and local expertise

• Getting a more personal, transparent service

• Speaking directly to the people repairing your vehicle

We take pride in every car that leaves our workshop — because our reputation rides on it.

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✨ Make an Informed Choice

Your insurance company might have a preferred repairer — but the preference that matters most is yours.

So if you want repairs carried out with care, precision, and integrity, choose a repairer who puts you first — not the insurer.

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📞 Need help after an accident?

We can speak to your insurance company on your behalf and make everything as stress-free as possible.

👉 Contact Krashtechnic for a quote, advice, or immediate support.